USCIS gave us a goodbye gift

We have waited four months (And, that’s an expedited processing! Many people waited longer and for some complicated cases, for years) for a piece of paper that gives green light to apply for an immigrant visa.

As we were waving goodbye to US Citizenship and Immigration Services (USCIS) and getting ready to say hello to National Visa Center(NVC), discovered USCIS gave us a goodbye gift – they never amend the mistake on my name though multiple service requests were filed to amend it and we were told it will be amended during adjudication.

The nightmare has turned into reality – the mistake has propagated to NVC now. Great!!

It’s very important to have the right name because the visa is going to be issued in that name! Have to send another request to amend the mistake! Hopefully people who work at NVC are more competent than those jokers at USCIS! They do seem like they are more efficient because within a week, they have already assigned a case number and have a person called “Supervisor Sue” whom we know is processing the expedite request!

Though the I-130 petition has been approved for more than a week and we have received a hard copy of the approval notice, the online system still shows the case as “pending”! Doesn’t that make you wonder how much they still rely on manual work? If they want to be an efficient organization, employing the right IT solution is a necessity. They need to re-evaluate their IT management or hire an IT consulting firm among the NY IT Services to do a major revamp!

1 comment:

  1. miche, 18. July 2008, 3:45

    alamak! i tot malaysia gov service sucks…US also the same! poor u.

    Painfully reminded us about the resemblance. :-)
    USCIS is very third world,if not worse than, I would say.

     

Write a comment:

Please copy the string Cm9qPu to the field below: